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Considerations on Naming Your Support Center

By On December 3, 2009 · 1 Comment

What’s in a Name? How naming a remote Support Center can change your internal and external percepetions of remote support functions.

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Leadership and Vision

By On December 1, 2009 · 1 Comment

Business leadership and management are the core of a successful business and it is important to understand the difference between the two. Both of these areas exist hand in hand with the other, but a good manager knows that a leader does far more than manage.

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