So there I was-  just putting the finishing touches on a new process masterpiece!  I had worked on it for weeks.  I had been given a directive to fix a problem with one of our processes.  (I could go into detail, but it does not matter as my story is really a conglomeration many different times when I have worked to develop a new product or process. )

I was debriefing my boss on the progress of the initiative.  She had no involvement in my planning up to this point despite the multiple emails I sent her detailing our progress.  I had asked for meetings about our status and she replied, “I trust you are getting it done.”  No Meeting….

It was time to begin execution of the process changes.  I began to walk her through the last steps.  We were 2 days out from executing my plan.  That is when I heard the ‘Seagull Call’.

In Ann Rowley’s book, Leadership Therapy: Inside the Mind of Microsoft, she discusses the Seagull Call.  Microsoft management referred to an event where Sr. management would come in at the last minute and swoop down over their project and crap all over it.  Much like a seagull at the beach.  Wow….  I love this analogy.

The call was loud and swift.  I had been pooped on.  My project was ripped apart at the last minute.  I managed to fight off most of the changes, but the damage was done.  I felt like a child and thought my work was lacking in some way.  My project was changed and did not have the impact I had intended it too.

Triumph the Insult Comic Dog

This is a Great Idea.... For Me to POOP ON!

This was not the last time I would be pooped on.   It was not the only time I had been involved in a pooping, either.  I have been guilty of letting a project run too far without my guidance and then jumping in at the last minute to ‘fix’ it.  I have done this out of poor planning on my part and trusting a team member to read my mind.

As a leader, it is our job to provide guidance.  We should be setting goals and giving feedback to our team members regularly.  Our team will only grow if we allow them to execute all the way to the end.  When a project is changed, dumped or micro-managed at the last minute; there is a strong possibility it is the manager’s fault and not the employee’s fault.

When allowing an employee to develop a process, product or project, managers need to:

  • Provide structured guidance and feedback along the way
  • Set clear goals and desired outcomes
  • Create boundaries from the jump
  • Allow your employee to struggle-  difficulty is just as important as success
  • Do NOT come by at the last minute to ‘fix’ the project

By setting your people up from the beginning for success, you eliminate the possibility of having to poop on their ideas at the last minute.

6 Pillars Every Leader Lives By


Here I am again- sitting at the computer and trying to understand how a leader emerges…  how they work… where they find their energy… their patience… their knowledge…  I am looking for a map.  I need to get from point ‘A’ to point ‘B’…  I realize…  I realize… I realize….

I realize it is NEVER that easy or everyone would be a leader.

I think back on the great leaders of our time.  I consider the leaders I have known in my life.  I conclude that with few exceptions, there were fundamental, specific portions of their lives that attention and focus were always paid.  I can summarize these areas in a few bullets:

  • Spiritual Health
  • Physical Health
  • Learning and Growing
  • Having a Plan and Setting Goals
  • Friends, Family and Your Spouse
  • Personal Financial Security

I have been trying to focus on all these areas in my life at once for the last year or so.  Not that I was not already living these pillars in some fashion before, but I have recently focused all my energies on these 6 pillars above all else.  I will tell you that I have seen great improvement in all areas of my life.

Leadership Map

WHAT! I'm the treasure? What a ripoff!

There are countless studies on the positive developments that people encounter when they employ a focus on just one of these areas in their lives.  The key for living leadership is to create a solid foundation for each of these areas and then create habits, making it easy to adopt your habits into a lifestyle.

Let’s take a look at how each of these areas can help you focus as a leader.

Spiritual Health - Evan Carmichael discusses spiritual health for leaders in his blog- “Belief in a higher power (whatever your devotion) propels an individual towards the ideal self. Spiritual beliefs provide a doctrine that forces us to examine our own actions and motivations against a core of morality”. Nuff Said.

Physical Health - It is no secret that you feel better when you are in shape.  Harvey Mackey from the Star Tribune in Minneapolis discusses some of the positive aspects of health on leadership in a recent article.  He quotes Maj. John Patrick Gallagher, “Self-discipline and being able to perform under pressure and exist outside our comfort zone would be the key that unlocked our success (as leaders).”

Learning and Growing - There is no need to quote anyone here.  We all know that the more you study, work and understand the great minds of business, management and leadership, the more effective you will become as a leader. I strongly recommend books on CD from the local library, setting a reading list in Amazon or borrowing books from other leaders you may know.

Having a Plan and Setting Goals - This cannot be stressed enough.  When you envision your goals you are more likely to achieve them.  A Mental Rehearsal study discussed by Wright State University examines basketball athletes who mentally imagine their shots as well as physically practice the shots.  ”Research has found that a combination of “imagined practice” and actual practice often results in better performances than those achieved with preparation that relies solely on actual practice.  In addition to athletics, studies have shown that imagined practice improves performance in diverse contexts that include communication, education and clinical and counseling psychology.”

Friends, Family and Your Spouse – People need people.  We are social animals.  It is critical for leaders to have a safe place to go and talk and unwind.  Most leaders have a strong system of family and friends.  It is true that some drive out their closest relationships as they dive deeper into their leadership role, but those are more often the exception than the rule.  Great examples of American leaders with strong families are FDR, John Kennedy and George Bush.

Personal Financial Security – Leaders cannot focus on their companies, constituents or teams if they are not able to take risks with their career.  It is critical that leaders keep their personal finances in order so that they can focus on the job at hand. Leaders should not worry about risk or money.  Being solvent creates a more stable marriage and allows for a strong family life.

Taking all of these pillars and implementing them into you life will take time.  But the more you act like a leader and make a little time in each day for all of these leadership fundamentals, the easier it will be to exude leadership and live the journey rather than search for the end of the map.

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